Customer Reviews

Don't just take it from us. Here's what our customers had to say about their JN Phillips experience. Interested in sharing your experience? Review Us

  • I have already mentioned to my co-workers and friends that this is one of the most pleasant business experiences I have ever had! John was the technician and I thought he was professional and polite and talented at his craft.
    Hyannis, MA

  • I wish all processes in life were this streamlined and easy! It took less than 5 minutes of my time total. I was on the phone with Commerce and then transferred right to JN Phillips to set up an appointment for the next day. The technician called when he arrived and 40 minutes later I had an email saying my car was ready!
    Franklin, MA

  • Great people and great communication. Great technicians and service was an A plus.
    Franklin, MA

  • This was the type of service I experienced decades ago when a customer was a valued asset and not just a number. The entire staff went above and beyond excellence in service and friendliness. I would highly recommend the Franklin, MA location.
    Franklin, MA

  • Having worked customer service jobs for most of my working life I am a notorious stickler for service & I could not be more satisfied or impressed by the entire experience I had with JN Phillips. In my case a next day appointment was available, the technician was friendly, knowledgeable & proud of his work and the price was very reasonable. A simply outstanding customer experience.
    Fall River, MA

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